Policies

SALES POLICY

Prices.
All prices offered are net wholesale prices with trade discounts already deducted. Market Sensitive Commodity items will be priced according to current market conditions.

Sales Tax.
The Lock Warehouse is required to charge applicable state and local tax on every item for which sales tax exemption certification has not been provided. When ordering please indicate clearly which items are tax exempt.

Payment Terms.
For customers with established credit, terms are net thirty (30) days from date of shipment. At The Lock Warehouse’s option, export orders may be subject to special export payment with order or purchase through Visa, MasterCard, or American Express. Cash or anticipation discounts are not allowed. All payments must be in U.S. dollars. The Lock Warehouse shall have the right set-off and deduction for any sums owed. If a customer fails to make payment within thirty (30) days, the Lock Warehouse mat defer shipments until such a payment is made, or may, at its option, cancel all or any part of an unshipped order.

Credit Balance.
Customer agrees that any credit balances issued will be applied within one (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND THE LOCK WAREHOUSE SHALL HAVE NO FURTHER LIABILITY.

FREIGHT POLICY

Shipping Charges.
Unless otherwise stated, freight and shipping fees will be charged for shipments to a customer’s place of business anywhere in the contiguous United States, using a carrier of our choice. Other terms apply to Alaska, Hawaii, Puerto Rico, and export orders. Any extra charges incurred for additional services, such as customer’s carrier or special handling by the carrier, must be paid by the consignee. Items backordered from an order qualifying for prepaid shipping charges will be shipped prepaid. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If the product is damaged in transit, consignee must file claim with the carrier.

THE LOCK WAREHOUSE LIMITED WARRANTY

LIMITED WARRANTY.
ALL PRODUCTS SOLD ARE WARRENTED BY THE LOCK WAREHOUSE ONLY TO CUSTOMERS FOR RESALE OR FOR USE IN BUSINESS OR ORIGINAL EQUIPMENT MANUFACTURURE, AGAINST DEFECTS IN WORKMANSHIP OR MATERIALS UNDER NORMAL USE FOR SIXTY (60) DAYS AFTER DATE OF PURCHASE FROM THE LOCK WAREHOUSE, UNLESS OTHERWISE STATED. ANY PART WHICH IS DETERMINED BY THE LOCK WAREHOUSE TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP AND RETURNED TO A LOCK WAREHOUSE BRANCH OR AUTHORIZED SERVICE LOCATION, AS THE LOCK WAREHOUSE DESIGNATES, SHIPPING COSTS PREPAID, WILL BE, AS THE EXCLUSIVE REMEDY, REPAIRED OR REPLACED. AT THE LOCK WAREHOUSE’S OPTION.
WARRANTY DISCLAIMER. NO WARRANTY OR AFFIRMATIOM OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE IS MADE OR AUTHORIZED BY THE LOCK WAREHOUSE. THE LOCK WAREHOUSE DISCLAIMS ANY LIABILTY FOR PRODUCT DEFECT CLAIMS THAT AREDUE TO PRODUCTMISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION, AND ANY DISRIPTION DOES NOT EXPRESS OR IMPLY A WARRANTY THAT THE PRODUCTSARE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE.

LIMITATION OF LIABLITY.
ANY LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. THE LOCK WAREHOUSE’S LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED THE PURCHASE PRICE PAID.

Prompt Disposition.
The Lock Warehouse will make a good faith effort for prompt correction or other adjustment with respect to any product, which proves to be defective within warranty period. Before returning any product, write or call The Lock Warehouse, giving date and number of original invoice, and describing defect.

Product Suitability.
Many states and localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may very from those neighboring areas. While the Lock Warehouse attempts to assure that its products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a product, please review the product application, and the national and local codes and regulations, to be sure that the product, installation, and use will comply with them.

ADDITIONAL TERMS

Force Majeure.
The Lock Warehouse shall not be liable for any delay or impairment of performance resulting in whole or in part from Acts of God, labor, disruptions, shortages, inability to procure product, supplies or raw materials, severe weather conditions, or any other circumstances or cause beyond the control of The Lock Warehouse in the conduct of its business.

Cancellation.
Any cancellation must be approved by The Lock Warehouse, and may be subject to restocking and other charges.

Assignment.
Customer shall not assign any order or any interest therein without the prior written consent of The Lock Warehouse. Any actual or attempted assignment without The Lock Warehouse’s prior written consent shall entitle The Lock Warehouse to cancel such order upon notice to customer.

Modification of Terms.
The Lock Warehouse’s acceptance of any order is subject to customer’s assent to all of the terms and conditions set forth in The Lock Warehouse’s acknowledgment, and customer’s assent to these terms and conditions shall be presumed from customer’s receipt of The Lock Warehouse’s acknowledgment, or from customer’s acceptance of all or any part of the goods or services ordered. No addition or modification of terms and conditions shall be binding upon The Lock Warehouse unless agreed to by The Lock Warehouse in writing. If a purchase order or other correspondence contains terms or conditions contrary to the terms and conditions contained in The Lock Warehouse’s acknowledgment, The Lock Warehouse’s acceptance of any order shall no be construed as assent to any additional terms and conditions, nor will that constitute a waiver by The Lock Warehouse of any of the terms and conditions contained in The Lock Warehouse’s acknowledgment.

Complete Agreement.
The terms and conditions in The Lock Warehouse’s forms, acknowledgments, quotations, invoices, websites, and catalog sales terms and conditions are incorporated herein by reference, and constitute the entire exclusive agreement between customer and The Lock Warehouse.

Materials of Trade
Customer represents that if it is purchasing goods as its "materials of trade" as defined in the Hazardous Materials Regulations in Title 49 of the Code of Federal Regulations, that will be used in direct support of its business, which is not transportation, and that such goods shall not be resold or transported in a vehicle other than one owned by itself.

Waiver, Choice of Law and Venue.
The failure of either party to assert a right hereunder or insist upon compliance with any tremor condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party. All transactions shall be governed by the laws of the State of Illinois, excluding conflict of law rules, and venue shall be in Cook County, State of Illinois.

No Third Party Benefit.
The provisions stated above are for the sole benefit of the parties hereto, confer no rights, benefits or claims upon any person or entity not a party hereto.